REPUTATION MANAGEMENT

Turning Online Interaction
Into Opportunity

Finding a service provider that truly understands your business needs can seem impossible,
we get it, we’ve been there, we can help!

Brands Love Advertising with Irenic

In today’s digital-first world, your reputation is just a click away.

A single negative review, outdated information, or unflattering post can tarnish the trust you’ve worked so hard to build. Worse yet, prospective clients, customers, or employers often won’t give you the chance to explain—they’ll move on to someone else.

That one-star review? It’s driving customers straight to your competitors.

A misleading article? It’s undermining the trust of your current audience. An ignored social media comment? It’s fueling resentment and public criticism.

Even if you’ve done everything right, your brand’s reputation can spiral out of your control. People are quick to judge, and they rarely dig deeper than the first impression they see online. The longer these issues remain unaddressed, the more damage they do—to your bottom line, your career, and your peace of mind.

But it doesn’t have to be this way.

SERVICES

Reputation Mgmt.

With a thoughtful approach

Online Review Mgmt

• Automate Review Collection
• Negative review triage
• Encourage positive reviews
• Respond to negative reviews in a professional and timely manner

Public Relations

•Press release / News coverage
• Develop PR strategies for positive brand awareness
• Manage media and crisis communications

Social Media Mgmt.

• Develop and maintain active SM profiles
• Monitor comments and messages
•Share positive brand stories and news

Crisis Response & Reputation Repair

•Mitigate damage to the brand's reputation
• Identify and address negative content online

Success Stories

Testimonials

"We replaced shared leads with exclusive, high-quality ones. With GoIrenic’s streamlined phone system and automated follow-ups, my business is growing steadily without the stress of managing everything myself."

"GoIrenic’s performance ads on Meta and Google doubled our bookings. Their centralized communication platform keeps our entire team aligned, helping us deliver faster service and exceed guest expectations."

"With GoIrenic handling all aspects of our digital channels—Meta, Google, SMS, and more—we’re seeing more event bookings than ever. Clear reporting has finally given me peace of mind about where our budget is going."

Untapped potential is costing you market share and profits!

IRENIC Digital Performance Marketing transforms your online presence into a profit-driving powerhouse. We capture untapped markets, boost your bottom line, and outpace competitors. Our pinpoint-accurate campaigns and seamless customer journeys turn challenges into advantages. Reach for your goals and claim your share of the market today!

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Questions & Answers

Answer: Reputation management builds trust and credibility with potential customers. Positive reviews and a well-managed online presence make your business more attractive, helping to drive customer acquisition and retention.

Answer: Yes! We have an automated system that requests reviews from satisfied customers at the right time, making it easy for them to share their experiences and boost your overall rating.

Answer: Our system alerts you to negative feedback before it goes public, giving you a chance to address concerns privately. This proactive approach helps you resolve issues quickly and protect your reputation.

Answer: Absolutely. Having positive reviews and consistent information on local listings boosts your visibility in local search results, making it easier for new customers to find and trust your business.

Answer: Yes, we can manage and monitor reviews across major platforms, including Google, Facebook, Yelp, and more. This gives you a comprehensive view of customer sentiment across all relevant channels.

Answer: We provide local listing support, ensuring that your business information is consistent and up-to-date across all platforms. This consistency strengthens your brand’s credibility and improves search engine visibility.

Answer: Yes, our platform allows you to respond to reviews in real-time, all from one centralized dashboard. This saves you time and ensures prompt, professional responses to your customers.

Answer: A strong reputation builds customer loyalty. By proactively managing reviews and feedback, you can resolve issues, strengthen relationships, and demonstrate your commitment to customer satisfaction, which encourages repeat business.

Answer: Our system automatically sends personalized review requests to recent customers, with optimized timing and tailored messaging. For happy clients, we guide them seamlessly to submit their reviews on Google and other platforms, making it easy to boost your online ratings. If feedback is less than stellar, our system promptly alerts your team, giving you a valuable opportunity to address issues and work toward a second chance to win them over.

Answer: Any business that relies on local visibility and customer trust will benefit from reputation management. Contractors, service providers, restaurants, and healthcare practices, for example, can all use our system to build trust, attract new clients, and improve retention.